frequently asked

Email marketing gives you serious bang for your buck. In fact, for every $1 you spend on email marketing, you get an average return of $42 (DMA 2019).

No! We’re an email marketing agency helping online businesses drive sales via email marketing and automation. We work with all the email marketing platforms so we can recommend a good email marketing platform for you or help you optimise what you’re already working with.

It’s entirely up to your business needs! We can help train you on whatever email marketing platform you’re using so you get the best possible outcome. Or, if you’re not happy with your current platform, we can help transition you to a new system that will work better for your business. 

We’re dedicated to finding unique solutions that get our clients outstanding ROI. We think our case studies and testimonials speak for themselves – visit them here.

The first 60 days are the most important. In the first 30 days, we take the time to understand your business and customers, your email performance and revenue opportunities. In the next 30 days, we’ll begin to execute our strategy. We’ll optimise, test and measure until we find your winning combo.

Our clients see success as soon as we hit send on your first email. When an email is written well – with the right tone of voice and clear call to action – it’s not just taking up space in a customer’s inbox, it actually gives them something they want and encourages them to take action. In fact, two-thirds of customers make a purchase as a direct result of an email marketing message, according to ANA research – and our own clients prove this every day. One client, for example, achieved a 26.9% order rate from the first email in their Welcome series and achieved 625% ROI in their first 6 months – check out their full story here.

We accept all major credit cards, PayPal and direct debit.

Our flow process starts with a journey mapping session. We recreate the journey of your existing customers, or we create a flow from scratch. Because we have worked together to identify your persona and their behaviours, we can create more personal and timely flows whether we’re optimising existing flows or creating new ones. The result is a stronger engagement from your email flows and increased conversions.

To run a successful campaign, we work with you to identify your customers and their behaviours – their likes, dislikes, goals, pain points, etc. We’ll also review any existing data you have to get a better understanding of what they’ll want to receive (and open) in their inbox. 

Yes! We can support you however you need. Whether you have a go-to designer or master wordsmith, we can tailor our services around your greatest area of need.

Flow build means we’re starting from scratch. If we’re optimising your flows that means we’ll be fine tuning emails that you already have.