Yes, you read that right. It’s the same principle used by Pavlov to train his dogs—except, in this case, we’re not talking about ringing bells or salivating dogs. We’re talking about conditioning your subscribers to look forward to your emails and consistently open them.
Before you raise any concerns about ethics, let me clarify: this isn’t about manipulation. It’s about building positive associations with your emails, so your subscribers are eager to see what you’ve got for them. Let’s dive in.
How Pavlovian Conditioning Works in Email Marketing
Pavlov’s experiments showed that by consistently pairing a stimulus with a reward, you could condition a subject to respond in a certain way. In email marketing, you can apply this principle to create an automatic response—your subscribers anticipate your emails and open them because they expect something valuable. Here's how you do it:
1. Be Consistent With Your Sending Schedule
One of the easiest ways to train your audience is through consistency. Sending your emails at the same time on the same days helps create a routine for your subscribers. Just like Pavlov’s bell, your email arrives on schedule, and over time, your subscribers will come to expect (and even look forward to) it. You’re conditioning their brain to anticipate your content.
Pro Tip: Stick to a schedule that works for your audience. Whether it’s every Monday at 9 am or every Thursday afternoon, consistency builds trust and sets expectations.
2. Deliver Value Every Time
Every single email you send should deliver something valuable. It could be a tip, a special offer, a discount, or even just an interesting or entertaining piece of content. By consistently providing value, you’re reinforcing a positive experience with your emails. Your subscribers will start associating your emails with good things, which makes them more likely to open future emails.
Pro Tip: Think about what your audience actually finds valuable. Don’t just send emails for the sake of it. Be intentional and make sure your content genuinely benefits your readers.
3. Create a Distinctive Personality for Your Emails
Standing out in the inbox is critical, and one way to do this is by developing a distinctive voice or persona for your emails. Whether it’s a unique sender name or a consistent tone of voice, creating a personality that feels familiar will help your emails feel more personal and engaging.
Pro Tip: Make your emails feel human. Instead of sending them from a generic company account, use a specific person’s name and craft your emails in a conversational tone. This makes them feel less like ads and more like personal messages.
4. Reward Engagement
Rewarding engagement is another powerful way to condition your subscribers to open your emails. If subscribers know that opening your emails could result in something special—like a discount, an exclusive offer, or a VIP perk—they’ll be more likely to open them consistently.
Pro Tip: Highlight your most engaged subscribers. Let them know they’re part of an exclusive group and give them early access to sales or special rewards. This not only makes them feel valued but also reinforces the behaviour you want to encourage.
5. Tease What’s Coming Next
Just like a TV show teaser keeps you coming back for the next episode, you can use this tactic in your email marketing to build anticipation for future content. Let your subscribers know what’s coming next, whether it’s a special offer, a new product launch, or a brand story. By creating a sense of anticipation, you’re giving them a reason to stay engaged and look out for your emails.
Pro Tip: Use the end of each email to preview what’s coming up. Whether it’s an exciting sale, a new product launch, or an interesting story, give your audience a reason to look forward to the next email.
Why It Works
These strategies work because they’re based on psychology. By being consistent, delivering value, and creating positive experiences with your emails, you’re training your subscribers’ brains to associate your emails with something they want. This turns your emails from something they might ignore into something they actively look forward to.
We used these exact tactics with one of our clients, DealDrop, and saw incredible results. Their previously unengaged audience skyrocketed to a 60% open rate simply by applying these Pavlovian principles.
Maintaining Engagement Over Time
The key to all of this is consistency. Once a subscriber stops opening your emails, it’s incredibly difficult to re-engage them. That’s why it’s essential to keep delivering valuable, interesting content right from the start.
If you’re serious about turning your emails into a high-performing sales channel, it’s time to take the next step.
At Flowstate Academy, we cover this in detail. We dive deep into the psychology of email marketing, giving you the tools to not just send emails but to create lasting, profitable relationships with your subscribers. We’ll help you craft emails that people actually want to open. Ready to skyrocket your open rates and make email your most powerful marketing channel? Learn more about Flowstate Academy here.